Welcome to Ladda. These Terms of Service ("Terms") govern your access to and use of our service, including our website, mobile application, and any related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.
By creating an account, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
We may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Effective Date" at the top. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.
Ladda is a swipe-first feed that learns your style, lets you instantly try clothes on with AI, and enables purchases in one tap. Our Service includes:
To use certain features of our Service, you must create an account. You can create an account by:
You are responsible for:
You may delete your account at any time through the Service settings. We reserve the right to suspend or terminate your account if you violate these Terms or engage in any fraudulent, abusive, or illegal activity. Upon termination, your right to use the Service will immediately cease.
You may upload, submit, or share content through our Service, including:
You retain ownership of the content you provide. However, by uploading content, you grant us a worldwide, non-exclusive, royalty-free license to:
You agree not to upload, post, or share any content that:
We reserve the right to remove or disable access to any content that violates these Terms or is otherwise objectionable, in our sole discretion. We may also remove content if required by law or if we receive a valid takedown request.
You agree not to use our Service:
The Service, including its original content, features, functionality, design, logos, trademarks, and software, is owned by us and protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our prior written consent.
Try-on images and other AI-generated content created through our Service are generated using proprietary AI technology. While you may use these generated images for personal purposes, you may not use them for commercial purposes, resale, or distribution without our express written permission.
Our Service may display product information, images, and other content from third parties (such as retailers and brands). This content is owned by the respective third parties and is subject to their terms and conditions. We are not responsible for third-party content.
We offer various subscription plans with different features and usage limits. Subscription details, including pricing, features, and billing cycles, are displayed when you select a plan. By subscribing, you agree to pay the fees associated with your chosen plan.
Payment: You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account and payment information, including email address and payment method, so we can complete your transactions and contact you as needed.
Automatic Renewal: Unless you cancel your subscription, it will automatically renew at the end of each billing period. You authorize us to charge your payment method for the renewal term.
Cancellation: You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of the current billing period, and you will continue to have access until then.
Refund policies vary by subscription plan and are detailed at the time of purchase. Generally, we do not provide refunds for partially used subscription periods unless required by law. If you believe you are entitled to a refund, please contact us at support@ladda.sh.
We reserve the right to change our subscription prices at any time. We will notify you of any price changes at least 30 days in advance. If you do not agree to the new pricing, you may cancel your subscription before the change takes effect.
Our Service uses artificial intelligence and machine learning to:
While we strive for accuracy, AI-generated try-on images are approximations and may not perfectly represent how clothing will look on you. Factors that may affect accuracy include:
Try-on images are for visualization purposes only and should not be the sole basis for purchasing decisions.
To use virtual try-on features, you must provide full-body photos that meet our requirements. Photos must be of yourself, taken in good lighting, and show your full body from head to toe. We reserve the right to reject photos that do not meet our quality standards or that violate these Terms.
Product information, including descriptions, images, prices, and availability, is provided by third-party retailers and brands. We do not guarantee the accuracy, completeness, or availability of product information. Prices and availability are subject to change without notice.
When you make a purchase through our Service:
Returns, refunds, and exchanges are handled by the retailer or brand from whom you purchased. Please contact them directly for any issues with your purchase. We are not responsible for processing returns or refunds.
You may terminate your account and stop using the Service at any time by deleting your account through the Service settings or by contacting us at support@ladda.sh.
We may suspend or terminate your access to the Service immediately, without prior notice, if:
Upon termination, your right to use the Service will immediately cease. We may delete your account and all associated data, including your photos, preferences, and generated content. We are not obligated to retain or provide you with any of your data after termination. Some provisions of these Terms will survive termination, including those relating to intellectual property, disclaimers, and limitation of liability.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO:
Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE ACTION GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
You agree to indemnify, defend, and hold harmless us, our affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (a) your use of and access to the Service; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (d) any claim that your content caused damage to a third party.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate, without regard to its conflict of law provisions.
If you have any dispute with us, you agree to first contact us at support@ladda.sh to attempt to resolve the dispute informally. If we cannot resolve the dispute within 60 days, you agree that any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration, except that:
We reserve the right to modify these Terms at any time. We will notify you of any material changes by:
Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and may delete your account.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.
These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, shall constitute the entire agreement between you and us concerning the Service. If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.
If you have any questions about these Terms, please contact us: